Returns & Exchanges

At Jugnu Lahore, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free 14-day return and exchange policy for all unworn and unwashed items.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via WhatsApp or email within 7 days of delivery to request a return authorization.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the invoice is included.

• 3.
  Ship the Parcel

  Send the package back to our Lahore fulfillment center using a trackable courier service of your choice.

• 4.
  Quality Check & Refund

  Once we receive and inspect the items, your exchange will be processed or a refund will be issued to your original payment method within 5-7 business days.